A Notepad document should open automatically called checkup.txt please post the contents of that document.Follow the onscreen instructions inside of the black box.I have lots of other computers and other devices on the home network and am very concerned.ĭownload Security Check from here or here and save it to your Desktop. I am not sure if Shockwave is installed or not. No close button on the window or task bar. I was almost confident that the machine was ok but tonight anĪdobe Schockwave Player update window appeared. Today, login into hotmail informed us that another user was using the account and guided us through resetting the account and changing the password with SMS code confirmation. I looked them up (md5 or file) on and all scanned clean. boot from rescue disk, update database and scan full computer including restore partition (7 hours).Īll scans came clean except for some unsigned services in TDSS Killer (4 or 5). finally, built a Kaspersky Rescue Disk 10 on another computer and run TDSS Killer with all options including loaded modules with reboot downloaded from another computer TDSS Killer and copied to the desktop and update and full scan with installed Malwarebytes free update and full scan with resident AVG free antivirus The owner of the sending account confirmed having had a virus problem. Two days ago, using hotmail in Internet Explorer 9, opening an email from what appeared to be a trusted sender triggered something.Ī new window full of ads opened up almost instantly and was closed with the red cross.Ī few minutes later an adobe reader update window with no title and no close red cross opened up and could not be close from the task bar. This is my wife's laptop HP Pavilion dv 3000 running Vista.

Adobe shockwave update check